MoonGames casino promises you an unforgettable trip to the moon. Since 2013, it has been attracting casino players with its appealing visuals and large gaming catalogue. The online operator has some level of international appeal as, during that time, it has expanded its operations to Germany and Sweden.
Controlled by Cassava Enterprises Limited, the casino also has a Gibraltar Regulatory Authority license so you can rest assured your money is safe and secure with them.
Here is a complete review of the online operator.
The Welcome Bonus
Here is a breakdown of Moon Games casino’s welcome package:
- The first deposit attracts a 100% matched bonus up to £100 and 100 extra spins on Starburst
- A 50x deposit + bonus wagering stipulation
- 85x requirement on spins
- At least £10 as deposit to be eligible for the offer
- Bonus winning are limited at £100 plus the original bonus
You can use the bonus to try out new games and get some experience in the casino. Don’t count on the bonus to make you monumental profit — you might be in for an unpleasant surprise as the wagering requirements make it difficult for even experienced gamers.
That said, the 50x stipulation for no-deposit bonuses is relatively fair in the current market, and the 25x for matched bonuses is lenient. The site advertises a total bonus package of £1500, but in reality, it consists of £500 for initial deposits, and two £500 rewards for future reloads. In addition to the welcome bonus, the site regularly offers limited-time rewards under its “Promotions Section’’, so always visit this category to get updates.
VIP Programs
The casino’s VIP program offers loyal players appealing incentives and benefits. Divided into three levels: Cosmic, Supernova and Galactic, the VIP scheme awards players with more perks as they move higher in the ranking. Some of them include:
- 24/7 help from a personal VIP manager
- Access to the casino’s exclusive gift shop
- Several stars for every £75 deposit. Players can redeem these stars for the gift shop’s currency
- Monthly cashback bonus
Games and Software Providers
The list of software providers is a crucial metric when reviewing any casino.
Moon Games has one of the best suppliers that include:
- Cassava
- Dragonfish
- IGT
- NetEnt
- WMS
The reactive and straightforward tech used by these providers ensures you’re playing interruption-free games.
Moon Games claims boldly that it has the best catalogue of slots in the galaxy. While this might be an exaggerated claim, it has some element of truth in it, as the casino boasts of a large variety of slots machines.
With over 200 games available, few sites can compete with Moon Games in the slot’s category. You can easily find your preferred slot machines as the site has organized them into categories like Progressive Jackpots, Fruit Slots, Popular Slots, etc.
You can find some of the most popular titles from NetEnt like Starburst and Gonzo’s Quest. You can also discover hidden gems from lesser-known software suppliers. For instance, Barcrest’s Money Mad Martians is an exciting game with impressive graphics that few players know oof. You can further play some Dragonfish titles that aren’t available in most casinos.
Much of the site’s focus is on 5-reel slots. If you’re an enthusiast of straightforward gameplay, you might be a bit disappointed as the casino features very few 3-reel slots. Still, you can take a trip down the retro lane with some aesthetically pleasing 5-reel slot machines such as Twin Spin.
Banking Methods
Astonishingly, the site supports all currencies, meaning you can make deposits and withdrawals from whichever country or region you’re from. It allows for eight deposit options and six withdrawal options. For deposits, cards like Maestro and Visa and major e-wallets like PayPal and Entropay are accepted. On top of that, you can also use PayByPhone, traditional bank transfers, and Paysafecard. The lowest amount you can deposit is £10, and the maximum is £5000 daily, £10000 weekly, and £25000 monthly.
In terms of withdrawals, you can transact with any of the methods mentioned above except PayByPhone and Paysafecard. Moon Games casino offers you a 24-hour period where you can cancel your withdrawal request. And depending on the option you’ve used; the money can take between 4 and 10 days to reach you.
You can only withdraw winnings once your account hits £30, and the maximum you can cash out is £5000 daily, £10000 weekly, and £20000 monthly. The benefit of transacting with Moon Games is that the casino doesn’t charge you any withdrawal or deposit fees, and any payment you make is 100% safe and secure.
Mobile Casino
MoonGames is compatible with most modern devices – it works well with all types of mobile operating systems from iOS and Android to Blackberry. Just like the desktop version, the casino mobile also features over 100 enjoyable titles.
On the mobile browser, you’ll find at least 7 table games, one variation of video poker, seven scratch cards, and a large variety of slots. Also, you can access the site’s live chat on your handheld device.
Customer Support
You can scroll down the site to find a Help Section that gives you quick and easy-to-understand answers. Here, you’ll find some of Moon Games’ commonly asked questions divided into different categories like games, transactions, security etc. This organization enables you to find solutions to your queries without wasting too much time.
Your question sometimes might not present in the Help Section. If this is the case, then you can communicate to the site’s support team through their Live Chat, email, or phone number.
The good news is that Moon Games has a customer support team composed of friendly professionals, who take their time to assist you. Unlike with most casinos, you won’t feel like you’ve wasted your time contacting customer care.
Conclusion
Moon Games popularity is on the rise, thanks to the site’s simple platform and appealing space-age theme. Since its inception in 2013, the casino has provided players with first-class games, responsive customer support, and several perks and rewards. Moon Games is constantly making improvements to its services, and for that reason, it makes for an excellent destination for slots enthusiasts.